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Privacy Policy

Privacy Policy

Atlantic Grand d.o.o. (hereinafter: the Company or us) is a part of Atlantic Grupa's business system within which high standards of business management and transparent business are established and applied, which imply responsible, lawful and ethically based behavior of all legal entities of Atlantic Grupa, including respect for privacy and personal data protection.

Pursuant to these standards, the Company, as the processing leader within Atlantic Grupa's business system, collects and processes personal data lawfully, fairly and transparently in accordance with applicable regulations and by taking appropriate technical and organizational measures aimed at protecting personal data from unauthorized access and misuse.

The Company acknowledges the significance of protecting personal data for our users and respondents. Therefore, we aim to provide you with transparent information regarding the personal data we collect, how we handle it, and our commitment to ensuring its protection.

Purposes, scope and legal basis of processing

Personal data is collected for specific, explicit, and lawful purposes, ensuring that it is processed only to the extent necessary and in a manner consistent with those purposes.

The Company will collect and process personal data only in cases where this is permitted by the following regulations:

  • Processing is necessary to comply with legal obligations;
  • The data subject has given consent to the processing of his or her data;
  • Processing is necessary for the performance of a contract to which the person is a party or in order to take action at the request of the person prior to the conclusion of the contract;
  • Processing is necessary in order to protect the essential interests of the data subject or of another natural person;
  • Processing is necessary for the purposes of the legitimate interests of the Company or affiliates.

Collection and use of personal data

Personal data is information that identifies you directly or indirectly, such as your name, email, phone number, IP address or postal address.

The Company does not collect your personal data unless you expressly submit such data (e.g. by requesting a specific product or service, concluding a contract or requesting certain actions before concluding a contract, by engaging in loyalty programs, when registering for an electronic newsletter, participating in surveys, contests and prize games, ordering samples or brochures, requesting donations, as well as requesting information, submitting a CV or offer or applying for vacancies for open positions, as well as by joining our company as an employee).

We collect, store, use or transfer your personal data to the extent that is necessary in a specific case, both in terms of the content and duration, e.g. to respond to your inquiries, fulfill your requests, inform about our products, the results of a contest or prize game, perform a contractual obligation or necessary actions before concluding a contract, or perform any of our other legal obligations. For these reasons, the Company sometimes needs to transfer data to other companies within Atlantic Grupa and its affiliates or to external service providers for further processing. Service providers or personal data processors may be engaged for various purposes, such as call center services, delivery of goods, distribution of advertising materials, or organization and management of prize games. The Company imposes strict requirements on these parties to comply with applicable legal regulations and adhere to our instructions and internal rules regarding personal data protection. They are also obligated to implement adequate organizational and technical measures to ensure the security and confidentiality of personal data. For similar reasons, there may be instances where your personal data needs to be transferred to countries within or outside the EU. In such cases, the Company ensures that any such transfer is carried out in compliance with the law and applicable regulations by implementing all available and appropriate personal data protection measures.

The Company assures you that your personal data will not be sold, shared or disclosed to any third party, unless it is necessary to fulfill the specific purpose for which you have provided it to us, i.e. we guarantee that your data will not be shared with any unauthorized recipients.

In certain circumstances, it may be necessary to provide your personal data to the relevant public authorities if required by law or other binding regulations.

The collected data will be retained for as long as necessary, taking into account the purpose for which it was collected , i.e. for the time limit mandated by the applicable regulations.

Use of personal data for advertising and marketing purposes

Where your personal data is used for advertising and marketing purposes in accordance with applicable legislation regarding personal data protection, your data will be stored and used for these purposes, e.g. for sending newsletters, product samples, invitations to participate in contests and prize games, via email, standard mail or other communication channel you have consented to.

If your personal data is to be used for the purpose of sending individually tailored advertisements and promotions through the creation and maintenance of a user profile, we will provide you with prior notification. Before sending such advertisements and promotions and engaging in such data processing, we will seek your explicit and informed consent. 

We may use your data as necessary to analyze and enhance the effectiveness of our online services, advertising, marketing, market research, and sales efforts, which may involve conducting surveys or other inquiries. In such cases, we will ensure that any personal data used is anonymized, meaning that it cannot be directly linked to you as an individual.

Exercising the data subject's rights 

At any time, you have the right to request information about your personal data that we process or request rectification thereof, as well as the right to request the termination of the use or deletion of your personal data or the withdrawal of consent for specific purposes (except where this is not possible, e.g. when personal data is processed for statistical purposes and no longer allows identification). Additionally, you have the right to request the transfer of your data to another data controller under legal conditions, or to unsubscribe from receiving our informational and promotional materials.

You also have the right to object to the use of your personal data in situations where we rely on our legitimate interests as the legal basis for processing, including when your data is used for direct marketing purposes.

We take responsibility for maintaining the accuracy of the personal data you have provided to us to the best of our ability. However, we also rely on you to ensure that the information you provide is accurate and up to date by requesting changes and corrections as necessary.

To exercise your rights and fulfill your obligations regarding the use of personal data, you can contact us via the email address or the company's headquarters provided on our website. Alternatively, you can reach out to us at the email address [email protected] or via the contact information that can be found in our promotional materials.

When you contact us and make requests regarding your personal data, we will make reasonable efforts to verify your identity and prevent unauthorized processing of your personal data.

Upon receiving your requests, we will process them within a specific period, and no later than 30 days from the receipt, and keep you informed of their progress if necessary, all in accordance with the law. 


We adhere to a policy of not collecting personal data from minors. If we receive personal data from minors without the consent of their parents or legal guardians, we will promptly delete the information from our records. We will follow the instructions provided by you as a parent or legal guardian regarding the handling and deletion of personal data belonging to minors.

If we happen to collect personal data of minors who require parental consent for the processing of their data, we will ensure to provide clear information about this requirement and implement reasonable measures to verify that the minors have obtained the necessary consent from a parent or legal guardian.

Data Security

We have taken extensive precautions through the implementation of technical and organizational measures to safeguard your data against loss, alteration, theft, unauthorized access, and any unauthorized processing by third parties. Access to your personal data is strictly limited to authorized employees who require this information to provide our services and address your inquiries. We continuously educate our employees about the importance of confidentiality and privacy and the protection of your data. We adhere to the principle of data minimization, collecting only the necessary information for the specific processing purpose. We do not retain personal data for longer than required by applicable legal regulations.

On our website, you may find links to external websites or portals, and we may provide social networking features that enable the sharing of personal data on social media platforms. We highly recommend that you familiarize yourself with the privacy policies and data protection measures of any external websites, portals, social networks, or third parties. Their policies and security measures may differ from ours, and we cannot be held responsible for their practices. It is important to ensure that your personal data is protected when interacting with these entities.

Limitation of Liability

While we implement various technical, organizational, and personnel measures to safeguard personal data against accidental or intentional misuse, destruction, loss, unauthorized alteration, or access, we cannot guarantee that all information we collect will never be accidentally disclosed in a manner inconsistent with this Privacy Policy.

We cannot be held liable for any damages caused by the accidental disclosure of personal data.

Please be aware that we cannot assume responsibility or liability for the personal data you provide to other portals or directly to third parties while accessing or using their services. We are not in control of their data protection practices, and therefore we exclude liability for any damages that may arise from the provision of personal data to such entities to the fullest extent permitted by law.

Updates and Changes

We may make changes or updates to this policy without prior notice, so we recommend checking it periodically for any updates or revisions. To stay informed about any changes or updates to the policy, please visit our website regularly. The current version of the policy will be clearly marked with the applicable date.

These rules were last amended on 4. 3. 2022.